General statement

CTRC is committed to protecting the privacy of all its clients and to ensuring that all their personal information remains confidential.

CTRC collects only that information which is necessary for providing effective and relevant service to clients, and to help ensure the safety of clients, carers staff, volunteers, Board members and animals.

Information is only passed on with the consent of the client concerned, or their delegated authority, or where the sharing of information is necessary between CTRC employees to ensure effective and safe service delivery to clients.

Information we collect

The information you provide through this site will be kept confidential and used to support your relationship with CTRC.

How we use your information

We collect your personal information directly from you, which is necessary to provide our services. The services can include:

  1. Processing your donation
  2. Issuing a receipt
  3. Responding to your comments/questions
  4. Identifying and informing you about current CTRC news and events.
  5. To provide follow-up information

Changing your information

CTRC takes responsible steps to ensure the personal information you have given us is accurate, complete and up-to-date. You can change your personal information at any time by mailing details to PO Box 13, Claremont, WA. 6010 or emailing

Our mailing list

We may send information about CTRC such as our monthly newsletter to you. If you do not wish to receive such mail, please inform us and you will be removed from any such mailing lists.

Information to other organisations

The identity of anyone who contacts CTRC is kept confidential. Information we have collected about you will not be traded, sold or rented to other organisations for marketing or solicitation purposes.

Website security

All credit card transactions are securely processed through our online secure provider Eway.

Further information on privacy

If you would like more information about the CTRC’s Privacy Policy please contact